Get all of your technical questions answered by our friendly support team.
Our features and functionalities gives your business increase in revenue.
Orderbank is Free. With Basic Plan, You Have a limit of 20 Orders Monthly and you are given ₦100 Free wallet. The free wallet is for sending messages to your customers via sms after ordering. So if you don’t fund your wallet, your sms notification will not be sent to your customer. Only the Email will be sent. Once you break your free limit of 20 orders monthly, you will be asked to upgrade to a higher package to keep enjoying Orderbank.
No! We give constant updates to our App, add new Features and you get it all for FREE! Because Orderbank is hosted on dedicated server cloud when we make an update or add new features, they automatically show up in your account!
No! We created OrderBank so you wouldn’t need the whole I.T. department to run your website! Just login, start clicking, and you can setup everything from the members area!
Yes! Security is our top priority, and we built OrderBank from the ground up to make sure your orders and every area of OrderBank are 100% secure. You don’t have to worry about staying up-to-date with “plugins” that can easily be compromised.
Yes! Because OrderBank is hosted on the largest public cloud cluster in the world. We have virtually unlimited ability to scale in real time. Whether you send 100 visitors or 100,000+ today, it won’t slow us down!
There are NO long term contracts or commitments. You can use OrderBank month to month, and cancel at any time you’d like!
You do! Any content (including your users) is 100% owned by you. OrderBank doesn’t have permission to use that content or contact your customers for any reason. OrderBank is just a tool for YOU to take orders and manage your orders!
Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week! Just look below this page, you will see our contact details and our social media buttons, reach out to us and you will be attended to.
No, we’re a hosted, “software-as-a-service” platform. We do this so that we can make sure you get all of the updates, new features, and so your orders and customers details won’t break. You can also export your orders, as well as your customers details anytime you’d like…
As with most “software-as-a-service” platforms, when you cancel your account, your data will become inaccessible, but don’t worry, before canceling you have the opportunity to download csv files of your orders and customers details or “pause” your account and we’ll keep everything backed up waiting so you can come back again later!